Launch Offer Terms
Last updated 18 October 2026
These terms explain our launch offer. They sit alongside our Terms of Service, which still apply in full.
The offer
The first 100 people to subscribe to a yearly MyCirCall plan during the offer period get an extra 25% off the price of their first year.
When it runs
The offer starts at 9am on Sunday 1 November 2026, when MyCirCall launches, and ends as soon as 100 people have qualified, or at 9am on Friday 1 January 2027, whichever comes first. All times are UK time.
Who can get it
- You must be eligible for a MyCirCall account: aged 18 or over, living in the United Kingdom, with a UK mobile number, and using MyCirCall for personal, family or household purposes.
- One offer per person, per account and per mobile number.
- It's for new yearly subscriptions only. It can't be added to a subscription you already have.
Which plans
All three plans, when paid yearly: Basic, Essential and Peace of Mind. It doesn't apply to monthly plans.
How places are counted
A place is taken when a qualifying yearly subscription is paid successfully for the first time. Places are counted in the order those first payments succeed.
Before you pay, checkout shows whether the offer applies to you and the exact price you will pay. That is the price you are charged. If we show how many places are left, it is the real number at that moment.
What you pay
- First year: the normal yearly price of your plan, less 25%. The exact amount is shown before you pay.
- After the first year: about a month before it ends, we email you to ask whether you'd like another year at the normal yearly price for your plan. We never start another year without your yes. If you don't choose one, your plan carries on monthly at the normal monthly price, which you can cancel any time.
If you cancel
- Within 14 days of subscribing, your normal 14-day cancellation right applies (Terms of Service, section 9). The refund is based on the discounted price you actually paid.
- After 14 days, cancelling means it won't carry on after your first year, and your service carries on until the end of the year you have paid for, as with any yearly plan. To leave sooner, give a month's notice: we refund the days of your first year after the notice, worked out by the day at the discounted price you paid, as with any yearly plan.
- If you delete your account, the offer ends with it. It can't be claimed again on a new account.
If you change plan
- Moving to a higher plan during your first year gives you its features straight away. You pay the difference between the two plans' discounted first-year prices for the rest of your first year, straight away, worked out by the day and rounded down (the exact amount is shown before you confirm). If you choose another year, it's at the new plan's normal yearly price; the launch discount doesn't carry over.
- Moving to a lower plan takes effect when your first year ends, at that plan's normal yearly price if you choose another year, or its monthly price if you don't.
Either way, you keep the discounted first year you have already paid for.
Other things to know
- The offer can't be exchanged for cash or combined with any other offer.
- If we have to end the offer early for reasons outside our control, anyone who has already qualified keeps it.
- Nothing in these terms affects your statutory rights as a consumer.
About us
MyCirCall is a service of Eridan One Ltd, a company registered in England and Wales, company number 17304032. Registered office: 89 The Everglades, Hempstead, Gillingham, ME7 3PZ. Email: hello@mycircall.com.