Contact us
We're a small team, and a person reads every message.
For anything at all: questions before you sign up, help with your account, or something that's gone wrong. We'll get back to you as soon as we can.
Post
MyCirCall (Eridan One Ltd)
89 The Everglades
Hempstead
Gillingham
ME7 3PZ
Complaints
If something isn't right, tell us and we'll put it right if we can. Our Customer Complaints Code explains how we handle complaints and what you can do if you're not happy with our answer.
Help with access
Our documents and letters are free in large print, plain text or on paper, and someone you trust can deal with us for you. See our Accessibility & Vulnerable Customer Policy.
In someone's CirCall and want to leave?
Open the link in your invite text again, reply LEAVE to a text from their MyCirCall Number, or ask the person who added you. Or email us from anywhere and we'll take you out.
Your details
How we look after your information is in our privacy notice.
MyCirCall is not an emergency service. In an emergency, always call 999 or 112.